Managed Service Provider – MSP
- As companies expand their use of an extended workforce, the management of temporary resources becomes more complex, resulting in an increased need for a professional managed service. Centralization of the hiring process, leveraging of suppliers services at competitive rates, guarantees for 100% realisation and management of compliance risks become high priorities. Many organisations outsource these processes to a Managed Service Provider (MSP), but in such a turbulent market, remaining relevant to customers at all times can be a challenge for MSPs.
- When choosing an MSP solution, customers want to know their MSP is a step ahead and looking out for new innovative solutions. It is important for the customer to know the MSP is working to continuously improve and a key question here is: which tool will it use as a solution?