How do we support?

After a Nétive solution is implemented, we can offer support to your organisation in a number of ways. In addition to assistance via the helpdesk number,  we offer a user-friendly service desk portal (Hello! Nétive). You can log cases and check their status via Hello! Nétive. Furthermore, you can: consult information, view the latest developments, and access the most recent newsletters. In Hello! Nétive suggestions for future releases can also be submitted via the IdeaLab.

  • Additionally, we send a newsletter to the system administrators that use our application before each new release.

Support

Questions? Please contact our service desk by logging your question in Hello! Nétive. Click on the button below and log in to submit a service request.

We will gladly assist!

Our service desk team

Anouk Theuvenet

Stefanie Guerreiro

Elmer den Braven photo

Elmer den Braven

Kezia Kampers